StandardAir Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website www.standardair.co.uk and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how company-related data is collected, used, stored, and protected. 

  1. Who We Are

StandardAir Limited is registered in England number 3181699. 

  • Registered Office: Harleyford Estate, Henley Road, Marlow, Buckinghamshire, SL7 2DY, United Kingdom.
  • Data Protection Officer (DPO): Can be reached via the contact methods listed in Section 10. 
  1. The Types of Personal Data We Collect

We may collect and process the following information: 

  • Contact Information: Name, email address, telephone number, and postal address (e.g., when you fill out an inquiry form or place an order). 
  • Technical Data: IP address, browser type, and operating system (collected automatically via cookies). 
  • Account Data: Usernames and encrypted passwords for registered customers. 
  • Sensitive Information: We will only hold sensitive information with your explicit consent. 
  1. How We Use Your Data (Lawful Basis)

Under the UK GDPR, we rely on the following legal bases to process your information: 

  • Contractual Necessity: To process orders, provide quotes, and deliver air compressor spare parts. 
  • Legitimate Interests: To respond to inquiries, improve our website functionality, and ensure network security. 
  • Consent: For marketing communications (which you can withdraw at any time). 
  • Legal Obligation: To comply with UK tax or health and safety regulations. 
  1. How We Share Your Information

We do not sell your data. We only share information with trusted third parties necessary for our operations:

  • Group Companies: We may share data with our parent organization, M.R. Organisation Limited, for global inventory and order fulfillment. 
  • Professional Services: Microsoft for Operations (Outlook, OneDrive etc.) document storage and Logix for Secure email. 
  • Legal Requirements: If required by UK law enforcement or regulatory bodies.
  1. Data Retention

Unless required by law, we only hold data about you for as long as necessary to provide our services to you or our customers. 

  1. Your Rights

You have the following rights under this agreement and UK law: 

  • The Right of Access: Subject to certain exemptions, you can ask us for a copy of all the personal information we hold about you. 
  • The Right of Rectification: You can ask us to correct or update any of your personal data to ensure its accuracy. 
  • The Right to Erasure (Right to be Forgotten): You can ask us to delete any of your personal information that we hold provided it is no longer needed for its original purpose or needed to comply with law. 
  • The Right to Object: You can object to us using your personal information. 
  • The Right of Restriction: In certain circumstances you can ask us to restrict the use of your personal data. 
  • The Right to Data Portability: You can ask us for a copy of all the data you have provided to us, so that you can use it for your own purposes. 
  • The Right to Withdraw Your Consent: You can ask us at any time to stop using your information if we are using it based only on your consent. 
  1. Cookies

Our website uses cookies to distinguish you from other users and improve your experience. You can manage your cookie preferences through your browser settings or our website’s cookie banner. 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will be effective immediately upon publication. By using this website, you agree to the terms of this Privacy Policy. 

  1. Contact Us & Complaints

If you have any queries about how we use your information, please contact our Data Protection Officer: 

  • Post: Harleyford Estate, Henley Road, Marlow, Buckinghamshire, SL7 2DY, United Kingdom.
  • Email: sales@standardair.co.uk (Please put “DPO Enquiry” in the subject line). 
  • Phone: +44 (0) 1628 472055 
  • Mobile: +44 7575 070203 

If you feel that we have mishandled your information, please let us know. You have the right to complain directly to the Information Commissioner’s Office (ICO) at www.ico.org.uk.